Privacy Policy
Last updated: October 21, 2025
Data Collection
We only collect what is strictly necessary to provide our services.
Your Rights
You have full control to access, correct, or delete your data.
No Selling
We never sell your personal data to third parties.
1. Introduction
In our mission to make business better for everyone at Revsync, we collect and use information about you, our:
- Business Users (Merchants) using Revsync to power their business
- Customers who interact with a Revsync-powered business
- Partners who help merchants operate or improve their Revsync-powered business
- Visitors to Revsync's websites, or anyone contacting Revsync support
This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the Revsync admin or by email).
2. Our Values
Your information belongs to you
We carefully analyze whattypes of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
We protect your information from others
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
3. Why We Process Your Information
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Revsync platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). These "legitimate interests" include:
- Preventing risk and fraud
- Answering questions or providing other types of support
- Providing and improving our products and services
- Providing reporting and analytics
- Testing out features or additional services
- Assisting with marketing, advertising, or other communications
4. Your Rights Over Your Information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Revsync, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights.
Please notice that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.
5. Where We Send Your Information
We are a global company, and we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country, including to India and the United States. This data may be subject to the laws of the countries where we send it. We take steps to protect your information when we send your information across borders.
6. How Long We Retain Your Information
We will retain your personal data only for as long as necessary to fulfill the purposes for which we have collected it. To determine the appropriate retention period, we consider the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
If you stop using our services or if you delete your account with us, we will delete your information or store your information in an aggregated and anonymized format.
7. Security and Protection
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website and when providing our services. These are used to authenticate users, facilitate the operation of the website, prevent fraud, and track usage patterns to improve our platform. You can control the use of cookies at the individual browser level.
9. Contact Us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact Revsync Support, or email us at contact@revsync.in.